qi777 Privacy Policy — Your Data, Your Rights

1.1  qi777 (referred to in this Policy as "qi777", "we", "us", or "our") is the entity operating the online gaming platform accessible at qi777.club. qi777 acts as the Personal Information Controller as defined under Republic Act No. 10173 (Philippine Data Privacy Act of 2012) with respect to the personal data of its registered players and platform visitors.

1.2  qi777 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). As a PAGCOR-licensed operator, qi777 is subject to regulatory data handling requirements in addition to the general obligations under the Data Privacy Act.

1.3  qi777 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. Contact details for the DPO are provided in Section 15 of this Policy.

2.1  This Privacy Policy applies to all personal data collected, processed, stored, or transmitted by qi777 in connection with your use of the qi777 platform, including the website at qi777.club, any associated mobile interfaces, customer support channels, and promotional communications.

2.2  This Policy applies to all persons who access or use the qi777 platform, including registered account holders, visitors who browse the platform without registering, and former account holders whose data qi777 retains for legal compliance purposes.

2.3  This Policy does not apply to the privacy practices of third-party game studios, payment processors, or other service providers whose platforms may be accessible through links or integrations within qi777. Those entities operate under their own privacy policies and qi777 accepts no responsibility for their data handling practices.

3.1  qi777 collects the following categories of personal data, depending on how you interact with the platform:

3.2  Sensitive Personal Information. Government-issued identification numbers and financial account details constitute Sensitive Personal Information under the Data Privacy Act. qi777 applies heightened protection to these data categories, including restricted staff access, enhanced encryption, and stricter retention controls.

4.1  Directly from You. The majority of personal data qi777 holds is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account preferences.

4.2  Automatically Through Platform Use. When you access the qi777 platform, certain technical data is collected automatically by our servers, including your IP address, device identifiers, browser details, and session activity logs. This data is used for security monitoring, fraud detection, and platform performance analysis.

4.3  From Third-Party Service Providers. qi777 may receive identity verification data from our KYC service providers following the document verification process. We may also receive transaction confirmation data from payment processors (GCash, Maya, BPI, BDO, Metrobank, and others) as part of the deposit and withdrawal process.

4.4  From Regulatory Bodies. qi777 may receive information from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government bodies as part of regulatory monitoring or investigation processes.

5.1  qi777 processes your personal data on the following legal grounds as recognised under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between qi777 and you as a registered player — including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and reporting requirements under the Data Privacy Act.
• Consent: Processing activities for which you have given specific, informed consent, including marketing communications and optional personalisation features. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Legitimate Interests: Processing necessary for qi777's legitimate interests, including fraud detection, security monitoring, and platform improvement, provided those interests are not overridden by your fundamental rights and freedoms.

6.1  qi777 uses your personal data for the following purposes:

• To create, verify, and manage your qi777 account, including identity verification and age confirmation (21 years or older as required by Philippine law).
• To process deposits, withdrawals, and all financial transactions through supported payment channels including GCash, Maya, and Philippine bank transfers.
• To deliver the games, live casino experiences, bingo, and Aviator accessible through the qi777 platform.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct in compliance with AMLA and PAGCOR obligations.
• To enforce qi777's Terms and Conditions and address disputes through qi777's internal resolution process or PAGCOR arbitration.
• To communicate with you regarding account activity, security alerts, transaction confirmations, and support responses.
• To send marketing communications and promotional offers where you have consented to receive them. You may opt out at any time via Account Settings.
• To implement and monitor responsible gaming measures, including deposit limits, self-exclusion, and behavioural analysis for problem gambling indicators.
• To comply with all reporting and record-keeping obligations imposed by PAGCOR, AMLC, NPC, and other Philippine regulatory authorities.
• To improve the qi777 platform through analysis of aggregated, anonymised usage data.

7.1  qi777 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is limited to the categories of recipients listed below, and only to the extent necessary for the stated purpose.

• Game Studios and Content Providers: Providers such as Pragmatic Play, PG Soft, JILI, Evolution Gaming, and SA Gaming receive game session data necessary to operate their games within the qi777 platform. These providers operate under their own licensed data handling frameworks.
• Payment Processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment service providers receive the financial and identity data necessary to process your transactions. All payment processors used by qi777 operate under applicable Philippine financial services regulations.
• KYC Service Providers: Third-party identity verification providers receive copies of your submitted identity documents and associated verification data solely for the purpose of conducting KYC on qi777's behalf.
• Regulatory Authorities: qi777 is legally required to share data with PAGCOR, AMLC, NPC, and other Philippine government bodies upon lawful request or as required by the conditions of our operating license. qi777 will comply with all valid legal orders to disclose data.
• Professional Advisors: Legal counsel, auditors, and compliance advisors engaged by qi777 may have access to data strictly necessary for the professional service being provided, under binding confidentiality obligations.

7.2  All third parties with whom qi777 shares personal data are required, by contract or applicable law, to process that data only for specified purposes and with appropriate security measures in place.

8.1  qi777 uses cookies and similar tracking technologies on the platform to support essential functions, security, and platform performance. The following categories of cookies are used:

• Essential Cookies: Required for the platform to function correctly, including maintaining your logged-in session, preserving security tokens, and routing traffic to the correct server. These cannot be disabled without preventing core platform functionality.
• Security Cookies: Used to detect suspicious activity, prevent cross-site request forgery, and support two-factor authentication workflows.
• Analytics Cookies: Used to understand how the platform is used in aggregate — including which games are most popular and which pages have high exit rates — to improve the player experience. This data is processed in aggregated, anonymised form.
• Preference Cookies: Used to remember your platform settings, including language preference, responsible gaming settings, and game lobby display options.

8.2  You may manage cookie preferences through your browser settings. Please be aware that disabling essential cookies will affect your ability to log in and use the qi777 platform.

8.3  qi777 does not use third-party advertising cookies or allow advertising networks to place tracking technologies on the qi777 platform.

9.1  qi777 retains personal data for no longer than is necessary to fulfil the purposes described in this Policy or to comply with applicable Philippine legal and regulatory requirements. The following retention periods apply as a general guide:

• Account and KYC data: Retained for the duration of the active account and for a minimum of 5 years following account closure, in compliance with AMLA record-keeping obligations applicable to PAGCOR licensees.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by AMLA and PAGCOR financial reporting obligations.
• Gaming activity logs: Retained for a minimum of 3 years from the date of the activity for regulatory audit and dispute resolution purposes.
• Customer support records: Retained for 3 years from the date of the interaction or the resolution of any associated dispute, whichever is later.
• Marketing consent records: Retained for the duration of the marketing relationship and for 2 years following consent withdrawal, as proof of consent status.

9.2  Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to any individual.

10.1  qi777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and qi777 servers.
• Encryption at rest for stored personal data and sensitive financial information.
• Role-based access controls ensuring that staff access to player data is limited to those with a defined operational need.
• Multi-factor authentication required for all administrative access to production systems containing player data.
• Continuous security monitoring, intrusion detection, and automated alerting for anomalous access patterns.
• Regular security assessments and penetration testing of production systems.

10.2  Data Breach Notification. In the event of a personal data breach that is likely to give rise to a real risk of serious harm to affected players, qi777 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

11.1  Some of the third-party service providers used by qi777, including certain game studios and KYC verification providers, may process data in countries outside the Philippines. Where such transfers occur, qi777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

11.2  Safeguards for international data transfers include: contractual data processing agreements incorporating the standard clauses recognised by the NPC, confirmation that the receiving jurisdiction maintains an adequate level of data protection, or the use of other transfer mechanisms recognised under NPC issuances.

11.3  You may request further information about the specific safeguards applicable to any international transfer of your data by contacting qi777's Data Protection Officer at the contact details provided in Section 15.

12.1  As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by qi777:

13.1  The qi777 platform is strictly intended for adults who are 21 years of age or older, in compliance with Philippine gaming regulations governing online casino activity. qi777 does not knowingly collect personal data from individuals under the age of 21.

13.2  Age verification is enforced at registration through KYC procedures. Any account discovered to be held by a person under 21 will be immediately closed and all associated data will be deleted, except where retention is required by law for fraud or AML investigation purposes.

13.3  If you believe that qi777 has inadvertently collected personal data from a person under 21, please contact [email protected] immediately so that the data can be investigated and, where appropriate, deleted.

14.1  qi777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the platform and/or by email to the registered address, at least 14 days before taking effect where practicable.

14.2  The current version of this Privacy Policy is always accessible at qi777.club/privacy-policy. The version number and effective date at the top of this page indicate the currently applicable version.

14.3  Your continued use of the qi777 platform after the effective date of any amendment constitutes your acknowledgement of and agreement to the revised Policy. If you do not accept the changes, you must discontinue use of the platform and close your account before the effective date.

15.1  For all data privacy enquiries, requests to exercise data subject rights, or to contact qi777's designated Data Protection Officer, use the following channels:

• Data Protection Officer Email: [email protected] — mark the subject line "Data Privacy Request — [your account email]"
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the chat widget when logged in to the qi777 platform
• Support Hours: 24 hours a day, 7 days a week — English-speaking agents

15.2  qi777 will respond to all data privacy requests within 15 business days. Complex requests that require extended investigation will receive an acknowledgement within 5 business days with an estimated response timeline.

15.3  This Privacy Policy was last reviewed and updated on 1 January 2026. qi777 recommends that all players review this Policy periodically to stay informed of how their personal data is being handled.